Great Face Wash, Not Enough Structural Integrity
I was hesitant to switch to a new face wash with sensitive combination skin, but this one has far exceeded my expectations! My skin has not broken out, gone dry, or felt too oily. HiBar products are amazing all around and it is great to eliminate one more plastic bottle from my daily routine. My one and only complaint is that this face wash loses any structural integrity after it gets wet (I keep it out of the shower and on a soap dish as recommended with any bar product). As someone who travels a fair amount, this has been a huge struggle because it usually ends up being mushy on my soap holder and I feel like I lose product. The first bar face wash I received this wasn't as big of an issue, but it has seemed to get worse with each one I have purchased. Please fix this! Otherwise would be a 5-star product.
HiBAR
Thanks for sharing your honest thoughts, Tristy! We're so glad to hear you found good results with the face wash and that it has helped balance out your skin.
We are so sorry however, that you have experienced mushiness with the face wash. We did recently re-formulate the bars, and would love to send you a free replacement! Can you please reach out directly with shipping info so we can send that out to you? Thank you so much.