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Your questions, answered.

Your questions, answered.

Which HiBAR is right for me?
(See our HiBAR finder for more detailed info.) But in short... For normal hair or oily hair, or to remove product build-up, try our gentle Maintain Bars. For thicker hair, or dry hair, or if you wash more frequently, try our Moisturize Bars. For thin, fine or lifeless hair, or to add more body, try our Volumize Bars. See our HiBAR finder for more detailed info.
How do I hold HiBAR?
Cup the bottom of the bar in the palm of your hand, rest the long edge against the lengths of your fingers, then use your fingertips to guide the bevelled top through your hair.
How do I get it to lather?
Apply HiBAR shampoo directly to your very wet hair, massaging into your scalp and roots until you feel a good lather. (Remember, lathering is not really a measure of how a shampoo is working.) Rinse thoroughly.
How do I apply the conditioner?
Apply HiBAR conditioner directly to your very wet hair, paying special attention to the mids and ends. Because HiBAR is water free, it will not ‘flood’ your hair like a regular liquid. All it takes is a light coating – apply the conditioner until you feel a light slip between your fingertips and your hair. Let the conditioner soak in for a couple of minutes, then rinse.
How do I store HiBAR?
Just the same way you'd store a bar soap in your shower - dry, away from direct water. And we designed HiBAR so it can sit upright, helping it shed any moisture.
How can I tell between the shampoo and the conditioner?
Having no packaging makes it a bit more difficult, but most people get the hang of it quickly. The shampoos are always more pale, and mottled in texture. The conditioners are always a more intense or darker color, and have a very smooth texture.
Is HiBAR color-safe?
Yes, all our products are 100% safe for colored or treated hair.
Is HiBAR natural?
Yes, we're using almost entirely plant-based ingredients. We're all about getting rid of nasty chemicals. Plus, we hope to one day be accepted into the most demanding natural stores and co-ops, and so we're formulating our products with that happy far-off day in mind.
Does HiBAR contain sulfates, phthalates, parabens, or silicones?
No, none of the above.
Is HiBAR vegan?
Our Moisturize Bars and our Volumizing Bars are totally vegan. But our Maintain Bars contain a trace amount of honey.
Is HiBAR tested on animals?
No, never ever.
Is HiBAR gluten-free?
Yep. Totally gluten-free.
What colorings do you use for HiBAR?
All our pigments are all natural and approved by Cosmos and Ecocert.
What does HiBAR smell like?

We use a blend of essential oils and other plant based ingredients to give HiBAR a gentle citrus aroma. It's just enough to give your shower a refreshing feel, but not so strong that it's going to cling to your hair. NOTE: Because the fragrance is from essential oils, the aroma is strongest when the bar is first removed from the packaging, and will soften as the bar is left out in the open.

Here is the list of our essential oils: Lime Peel Oil, Orange Peel Oil, Lemon Peel Oil, Grapefruit Peel Oil, Ginger Root Oil.

We also have a Fragrance-Free version of our Moisturize bars.

What's the difference between HiBAR and soap?
Soap and shampoo are chemically very different. Soap is pretty bad for your hair. HiBAR is genuine shampoo and conditioner, just like the good stuff you use right now, only with the water removed. Because there's already water in your shower, right?
How long does one HiBAR last?
It really depends on the length and thickness of your hair and how often you wash. We like to be conservative on this, rather than overpromise, so we say that a HiBAR shampoo bar lasts AT LEAST as long as a 16oz bottle, and our conditioners last even longer.
Will HiBAR turn to mush in my shower?
No, not if you store it correctly, out of standing water, and away from direct spray from the shower.
Is HiBAR packaging recyclable?
Yes. In fact it's compostable as well. And we use plant-based inks. Our shipping materials are also either compostable, recyclable or biodegradable, including any packing tape or product protection. If it arrived in plastic, it did not come from us!
How do I travel with HiBAR?

HiBAR is a great travel-mate. No spill, lightweight, compact, and no hold-ups getting through security. While you can always pack your HiBAR in a hard, protective case, we find the best way to bring HiBAR along for the ride is this:

  1. Pat HiBAR dry before packing.
  2. Wrap HiBAR in a face towel.
  3. Stow away amongst your clothes.
  4. Go!
What if I don't like HiBAR?
Well, we'd be sad. And also, we have a satisfaction guarantee for products bought from our website: Just return the unused portion of your shampoo or conditioner bar to us for a full refund. Simple as that.
Which bar is right for me?
You want a plastic-free planet. But you also want nice hair. How about both?
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