Not sure what product I received?
The bar seems as good as the last one I ordered except this one is white? The soothe bars are an orange/tan color, so I'm not sure what the white bar is but it seems good and smells the same. My picture shows a sample of the same full size bar I ordered.
Thanks for your review Carolyn! The color of our bars can vary due to the natural pigments, it is hard to get a consistent color sometimes. It's very common for the soothe conditioner color to vary from a light yellowish-orange, to almost white. Your bar looks normal, but I understand the concerns! If you have any more questions, feel free to respond to this directly :)